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Editing Office Documents Locally


System Requirements: System Requirements for Office Programs


Opening Office Documents with a Local Program

Opening Office documents in the locally installed program allows you to edit them as usual using the full range of features in Word, Excel, or PowerPoint, while changes are automatically synchronized with buildagil. To open and edit Office documents such as Word, Excel, or PowerPoint locally, the corresponding programs must be installed on your computer and the associated licenses must be available. The process of opening and editing Office files is described below using a Word document as an example. In buildagil, a document can be opened directly in the locally installed version of Word. Changes are saved automatically, and simultaneous editing by multiple users is also possible. For more information on opening documents in general, see the following article: Opening Folders & Documents in a Local Program.




After making the appropriate selection, a message will appear allowing you to specify that this message will no longer be displayed when opening Office documents in the future.



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Troubleshooting


If the following troubleshooting steps do not resolve the issue, please feel free to contact Support.



Troubleshooting Issues When Opening Documents in the Local Program

If Office documents cannot be opened in the local application and the error message "This feature has been disabled by your administrator" appears, this is due to your company's security settings. An IT administrator responsible for security can resolve the issue. In the GPO (Microsoft Group Policy Object), you can set the “Block Office sign-in” option to “Not Configured” at the following path:


User Configuration > Policies > Administrative Templates > Microsoft Office (Version) > Miscellaneous



If you are affected by this discrepancy, you can submit a request for approval of the relevant data formats to the internal IT department. If approval is denied, buildagil Support can, upon request, contact the IT department directly to provide a justification for enabling the formats.


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Troubleshooting the "Sign In" Prompt When Opening Documents

If a login prompt appears repeatedly when opening Office documents, you can resolve this issue in the same way as described in "Troubleshooting Issues When Opening Documents in the Local Program."


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Troubleshooting Issues When Saving Office Documents

When opening Office documents, the following message may appear: "Uploading locked items. We were unable to verify that you have the necessary permissions to upload the file." In this case, the document cannot be saved back to buildagil.



The problem is caused by the fact that Office is not using the same Microsoft account as buildagil. You can resolve this issue by signing in to Office with the same account you use for buildagil.


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Troubleshooting Issues When Opening Documents with Office Programs When Using Multiple Accounts

If a user is signed in to Microsoft programs such as Word, Excel, etc., with multiple Microsoft accounts at the same time, Microsoft cannot determine which account to use when opening documents. The following message appears: "Unfortunately, DocumentNameXY could not be opened."



Possible solution:
Sign out of the desired Office program from the account you don't currently need. This ensures that Microsoft automatically uses only the active account to open the document. For more information on managing multiple Microsoft accounts, see the following article: Managing Multiple Accounts.


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Troubleshooting Issues with Opening the Wrong Versions of Office Documents

If an older, locally stored version appears when you open Office documents, this may be due to cached data in the local OneDrive cache. The message "Update recommended. A new version of this file is available on the server." Older versions can be found at Version history.



Possible solutions:

  • You can rename the file so that the Office program loads it new from the server. Otherwise, the older version from the cache will continue to be used.
  • Alternatively, the file can be moved to a different folder. This also bypasses the cache and loads the file new
  • You can also delete the cache for Office documents in the Office settings under "Save." For Mac, you can check the following options: Delete the Office Cache on a Mac



If these solutions do not work, you can also completely delete the Office cache in Windows.


Save and close all Office applications (MS Project, Excel, Word, etc.) before the execution of this step.


To do this, press "Windows + R" to open the Run dialog and enter the following path:


%LocalAppData%\Microsoft\Office\16.0\OfficeFileCache


After that, you can delete all subfolders in the "OfficeFileCache" folder.


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Troubleshooting Error Message 7anyj When Opening Office Files

When opening Office files, you may see the following error message: "Something went wrong. [7anyj] An unexpected error occurred." One possible cause is a corrupted or inconsistent Windows M365 identity on the device.



The following steps serve as an initial troubleshooting measure. Since the execution resets login credentials and device-specific information, it should be coordinated with or executed by the internal IT department.


First, we recommend performing a complete reset of your Windows 365 identity.


  1. Completely sign out of Office & M365
  • First, log out of all Office programs (Excel, Word, etc.)
  • Then, in Windows Settings under "Accounts," disconnect access to your work or school account


It's important to actually disconnect access, not just log out.


  1. Delete the Windows Identity Cache

Open File Explorer and delete all contents in the following folders:

  • %LOCALAPPDATA%\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy
  • %LOCALAPPDATA%\Microsoft\OneAuth
  • %LOCALAPPDATA%\Microsoft\IdentityCache

The folders may be empty afterward.


  1. Completely clean up login information management
  • Open the Control Panel and, under "Credential Manager," delete all entries related to Microsoft, Office, OneAuth, SharePoint, ADAL, and Azure


  1. Restart
  • It is important not to skip the restart


  1. New sign up – in exactly this order
  • Windows first
  • Then, in the settings under "Accounts," add your work or school account again
  • Restart the Office program, add the account, and only then open the SharePoint file


If the previous troubleshooting attempt is unsuccessful, proceed with the following step. This requires the assistance of an IT administrator from the organization.


Option A:

  1. Disconnect the Entra-ID connection
  • In Settings, go to "Accounts" -> Access work or school account -> select the affected account and click "Disconnect"

This button appears only if you have local administrator privileges and the BitLocker key has been backed up.


If the button is missing, proceed to Option B:

  • Open CMD as an administrator and run the following command: dsregcmd /status
  • Check if AzureAdJoined is set to YES
  • Then run the following command: dsregcmd /leave

Expected behavior: The device exits Entra ID and the user is logged out.

  • Then start the device new
  • Log back in locally on Windows
  • In Settings, go to "Accounts" -> Access work or school account -> Sign back in to your work account

This will create a new device trust, reinitialize the WAM/AAD broker, and re-link Office and SharePoint.


  1. Restart the Office program, add the account, and only then open the SharePoint file


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Troubleshooting: How to Disable Email Notifications for Office Files

When Office files such as Word, Excel, or PowerPoint are edited or commented on online, users may receive an email notification for each change. This is a default setting in OneDrive and SharePoint that notifies users about file activity. These notifications can be turned off in the OneDrive and SharePoint settings.


To do this, open the company OneDrive and adjust the notification settings there. Example link: https://<tenant>-my.sharepoint.com/
Replace with the name of your Microsoft 365 tenant.



In SharePoint, you can access the email notification settings via the following example link. Example link: https://<tenant>.sharepoint.com/_layouts/15/sharepoint.aspx/emailNotificationSettings
Replace with the name of your Microsoft 365 tenant.



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Updated on: 07/08/2026