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Local editing of Office documents


Systemanforderungen: System requirements Office programs


Open Office documents with local program

In order for Office documents such as Word, Excel, PowerPoint etc. To be opened and edited locally, the programs must be installed on the PC and the corresponding licenses must be available.

How Office files are opened and edited locally is described using a Word document as an example.

In buildagil, the role Edit in Word can be used to open the document in the local Word.

Changes to the document are saved automatically, and it is also possible for several users to edit the document at the same time.





After clicking on Edit in Word a window appears.

Here you can activate the selection that this window no longer appears when opening Office documents.

Click on Open Word.



Troubleshooting


If the following troubleshooting does not lead to success, you are welcome to contact support.



Troubleshooting when opening documents in the local program

This may be due to your company's settings. An IT person responsible can fix this. In the GPO (Group Policy Object from Microsoft) under User Configuration -> Policies -> Administrative Templates -> Microsoft Office (Version)-> Miscellaneous, set the option "Block logon to Office" to "Not configured".



If you are affected by this problem, please contact your internal IT department and submit a request for approval of the corresponding data formats. If approval is refused, buildagil's support team can contact your IT department directly on request to provide a reason for the approval.


Troubleshooting logon request when opening documents

This problem can be solved in the same way as described in "Troubleshooting when opening documents in the local program".


Troubleshooting when saving Office documents

When opening Office documents, the following message may appear "Upload locked items. We could not verify that you have the necessary permissions to upload the file.". In this case, the document cannot be saved to buildagil again.



This is because you are not signed in to Office with the same Microsoft account as you are with buildagil. Sign in to Office with the same account as buildagil to fix the cause.


Troubleshooting when opening documents with Office programs with multiple accounts

If a user is logged into Microsoft programs such as Word, Excel, etc. With several Microsoft accounts at the same time, Microsoft does not recognize which account should be used when opening documents. The following message appears: "Sorry, document nameXY could not be opened."



Solution:

Log out of the desired Microsoft program from the account that is not currently required. Microsoft will then automatically use only the active account to open the document. For more information on using multiple Microsoft accounts, see the following article: Dealing with multiple accounts.


Troubleshooting when opening incorrect versions of Office documents

If an older, locally saved version is displayed when opening Office documents, this may be due to cached data in the local OneDrive cache. The message "Update recommended. A new version of this file is available on the server."



Possible solutions:

  • The file can be renamed so that it is reloaded from the server by the Office program. Otherwise, the older version from the cache will continue to be used
  • Alternatively, the file can be moved to another folder. This also bypasses the cache and the file is reloaded
  • The cache for Office documents can also be deleted in the Office settings under "Save". For Mac, the following options can be checked: Delete the Office cache on a Mac computer







Updated on: 26/02/2026