Download documents & folders

Download documents & folders
Troubleshooting

Download documents & folders

The download role can be used to download individual or multiple documents as well as entire folders.
If several documents or folders are selected, the download takes place as a ZIP file.

Download individual documents / folders:



Download multiple documents / folders:

Troubleshooting

When downloading documents and folders, there are the following technical limitations regarding file sizes:

Multiple files / folders: Maximum 20GB
Solutions:
Download files / folders in several steps
Project export use
Download via Goodsync

Single file: Maximum 250 GB
Solutions:
Project export use
Download via Goodsync

Download, Download, Download, Download, Export, Export

Updated on: 10/04/2025