Download documents & folders
Download documents & folders
Troubleshooting
The download role can be used to download individual or multiple documents as well as entire folders.
If several documents or folders are selected, the download takes place as a ZIP file.
Download individual documents / folders:

Download multiple documents / folders:

When downloading documents and folders, there are the following technical limitations regarding file sizes:
Multiple files / folders: Maximum 20GB
Solutions:
Download files / folders in several steps
Project export use
Download via Goodsync
Single file: Maximum 250 GB
Solutions:
Project export use
Download via Goodsync
Download, Download, Download, Download, Export, Export
Troubleshooting
Download documents & folders
The download role can be used to download individual or multiple documents as well as entire folders.
If several documents or folders are selected, the download takes place as a ZIP file.
Download individual documents / folders:

Download multiple documents / folders:

Troubleshooting
When downloading documents and folders, there are the following technical limitations regarding file sizes:
Multiple files / folders: Maximum 20GB
Solutions:
Download files / folders in several steps
Project export use
Download via Goodsync
Single file: Maximum 250 GB
Solutions:
Project export use
Download via Goodsync
Download, Download, Download, Download, Export, Export
Updated on: 10/04/2025