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Visibilities & authorizations



General information on visibility & authorizations

The access and editing rights of a user to an element (folder, documents, tasks, journal entries, meetings, etc.) depend on the following factors:


The visibility of an element can only be set for teams and not for individuals. This enables clear and simple control of visibility and at the same time reduces the risk of oversharing and complex administration.


Display and adjust visibility

By default, an element is visible to Basic teams of the users involved (if available) and, if applicable, to Basic teams in the project when it is created. Depending on the element type and the user's role in the project and in the element, the visibility can be adjusted during and after creation. In certain cases, the visibility is also automatically extended due to an extension of the users involved in the element. Detailed information on visibility can be found under Visibilities & authorizations in details.


In most cases, the automatic control of visibility means that the visibility of an element is automatically set appropriately. However, it is possible to adjust the visibility if required. A Well thought-out configuration of the teams in the project is recommended for the automatic control to function as expected.


The shield symbol can be used to indicate for which teams an element is visible.



The person icon also shows which users have visibility of the element (according to team assignment).



To check which elements are visible to which teams, there is a filter by visibility. This filter is available for project administrators in the documents, tasks & topics and in the journal. If the filter is activated, only the elements that are visible for the selected teams are displayed.



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Visibilities & authorizations in details

Information on visibility and authorizations for individual content can be found in the following articles:


Troubleshooting


If the following troubleshooting does not lead to success, please contact support.


No access

If a link is opened for which there is no access, the following error message is displayed.



The content can only be accessed once the corresponding viewing rights have been granted for the element.

Updated on: 31/07/2025