Articles on: Contacts & users
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Editing users & external contacts


Editing users

When editing a user, the role, team assignment, contact groups and role assignments for Project administrators and Project coordinators can be adjusted after Creation.


Users can only be edited by administrators.



The e-mail address and company cannot be changed independently after creation, as the user is synchronized with the global user administration. The company is automatically recognized via the domain of the e-mail address and can therefore only be adjusted at Create of the user. For adjustments to the e-mail address or company, please contact support.


The name, profile picture and contact information such as the address and telephone number can only be customized by the user themselves in the Personal settings, as this information applies across all projects.



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Login information for project administrators

Project administrators can check whether a user has successfully registered and logged in to buildagil. The time period in which the last login took place is displayed: never, within the last 30 days or more than 30 days ago. The information is updated once a day.



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Editing external contacts

When editing an external contact, the role, team assignment and contact groups can be adjusted after Creation.


External contacts can only be edited by administrators.


To edit an external contact, you can open it and call up the edit view.



As soon as an external contact is synchronized with the global user administration, the name, address and telephone number can no longer be edited. This is the case if the person with the same e-mail address has already been invited as a user in a project. The email address and company can no longer be adjusted independently after creation. The company is automatically recognized via the domain of the email address and can therefore only be adjusted at Create of the contact. If you would like to change the e-mail address or company, please contact support.



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Further editing options for users & external contacts

The contact card can be opened via the options of a user or external contact, the person can be contacted by email or telephone and a call can be made via Microsoft Teams. In addition, the link to the contact can be copied and the contact can be downloaded as a VCF file to import it into other projects.



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Delete users & contacts


It is not possible to delete users or contacts so that it is always possible to trace who executed which action in the project and when.


If a user should no longer have access to the project, an admin can deactivate the user. Further information can be found in the following article: Deactivating / reactivating users. If users or contacts should no longer be displayed in the project, they can be hidden. You can find further information in the following section: Hide users & contacts.


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Hide users & contacts

Users and external contacts can be hidden from the contact list. Hidden persons only remain visible to project administrators and can no longer be selected as a responsible person in tasks or as a participant in meetings. If a person has already been used in elements, they remain visible there regardless of this. Hiding is also an alternative to deleting, as users and contacts cannot be deleted for reasons of traceability.


Hiding a user makes it possible to give certain people access to documents that should not be visible to other project participants, for example in the tendering process.



For more information on editing a user, see the following section: Editing users.

For more information on editing an external contact, see the following section: Editing external contacts.


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Create views without hidden and deactivated users & contacts

For a better overview as a project administrator, an individual view can be created that excludes inactive and hidden users & contacts. This creates a focused view that is limited to the people who are currently relevant. This view can be saved as a favorite and thus be called up again in quick access. How to create a favorites view is described in the following article: Favorites view through filters.



For users and project coordinators, it is not necessary to create a filter view in this case, as hidden and inactive users & contacts are not displayed in the contact list. Further information on visibility can be found in the following article: Visibilities & authorizations of contacts & users.


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Updated on: 26/05/2026