Recycle bin
Displaying Deleted Items
Deleted items such as folders, documents, tasks & topics, meetings, agenda items, categories, etc., are moved to the project's recycle bin and remain there for 90 days before being permanently deleted. Only items that were visible to the respective user are displayed. For more information, see the following article: Visibility & Permissions for Project Information & Settings.
Recovering Deleted Items
Deleted items can be restored as long as they are in the recycle bin, allowing you to undo accidental deletions. To do this, select the desired items and click "Restore" to return them to their original location.
Deleting Deleted Items
Items deleted to the recycle bin cannot be permanently deleted to ensure traceability within the project. If this is absolutely necessary in a specific case, please contact Support.
Troubleshooting
When restoring an item, the following error message may appear: "The item 'File Name' cannot be restored." This can occur if the original location no longer exists or if an item with the same name already exists at the destination. In these cases, the item cannot be automatically restored to its original location.
If the original folder path no longer exists, it must first be created before restoration is possible. If an item with the same name already exists at the destination, it must be renamed or moved before attempting restoration again.
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Updated on: 25/06/2026